Weaving the Web into Personal Communication Networks: A Mobile Phone Based Study of Smartphone Users
Kobayashi, Tetsuro and Boase, Jeffrey (2011) Weaving the Web into Personal Communication Networks: A Mobile Phone Based Study of Smartphone Users. pp. 1-14. In: Proceedings of the A DECADE IN INTERNET TIME: OII SYMPOSIUM ON THE DYNAMICS OF THE INTERNET AND SOCIETY, 21 - 24 September 2011, University of Oxford.
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Although it is well known that individuals typically draw on multiple Internet platforms to maintain their personal networks, self-report measures have hindered social scientists from gaining an in-depth understanding the potentially complex systems that people employ to maintain their personal networks and leverage information, resources, and support from them. In this paper we use data collected from an Android smartphone application that records e-mail, phone, and SMS log events, and responses to an onscreen survey inquiring about social media use and supportive exchange with particular contacts drawn from the log data. This data was collected from a sample of 310 Android phone users residing in Japan. Our descriptive analysis shows that users generally overestimate the frequency of mediated communication in self-report. Furthermore, the extent of overestimation is partially predicted by the sociability, which raises the new concern of spurious correlation.
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