Is It the Technologies or US? ICT Impacts on American Workers
Chen, Wenhong (2011) Is It the Technologies or US? ICT Impacts on American Workers. p. 1. In: Proceedings of the A DECADE IN INTERNET TIME: OII SYMPOSIUM ON THE DYNAMICS OF THE INTERNET AND SOCIETY, 21 - 24 September 2011, University of Oxford.
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This research draws on nationally representative data to examine the extent to which digital communication technologies, communication overflow, and social capital are related to ICT impacts on work. Results reveal the paradoxical and contingent nature of ICT impacts. Email and text message use are related to positive and negative ICT impacts. The frequency of IM contributes to productivity and flexibility, while SNSs use is not associated with any ICT impacts. Communication overflow enhances the positive and the negative ICT impacts. Social capital increases some of the positive ICT impacts but is neutral to negative ICT impacts on work. ICTs level the playground in some occasions, amplify existing inequalities in some occasions, but make no differences in other occasions.
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